Your message for us
Confirmation that you have added one of the following proofs of your new phone number: - Phone contract (not older than 6 weeks) - Phone bill (not older than 6 weeks) - Screenshot of the phone provider customer portal (name + number visible) - Photo of the ID card and the packaging of the prepaid card package/SIM card/card holder (mobile number must be visible. There should not be separate photos, but one.)
Confirmation that a photo of the ID has been attached alongside a handwritten note. This handwritten note must contain the following information: - BISON phone number change - Your new phone number - Today's date Please bear in mind: The ID document must match the ID document used for verification and be fully visible. Please also ensure that both the note and the ID document are clearly visible in a photo.
Confirmation that proof will be attached: This can be a photo of your ID card (front and back), passport or marriage certificate.
A photo of your ID document next to a handwritten note. The following information must be visible on this note: - Enable cryptocurrency transfers - First and last name - Today's date For a national ID card, we require a photo of both the front and back of the document (for a passport, a single photo is sufficient).